Claims Management.

At Specialist Risk Group, we understand that the true value of insurance is often measured at the point of claim.

Our dedicated in-house claims team works alongside clients and insurers to manage claims efficiently, providing guidance and support from first notification through to resolution. Whether dealing with a straightforward incident or a complex, high-value loss, we help ensure the process is managed professionally, transparently and with minimal disruption to your business.

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Our Approach

How Specialist Risk Group supports clients.

Dedicated in-house expertise

Our claims specialists work across a broad range of sectors and classes of insurance, supporting clients with both motor and non-motor claims.
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End-to-end claims management

From first notification through to settlement, we coordinate the process, liaise with insurers and other parties, and keep you informed throughout.
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Technical claims support

Support for complex, disputed and high-value claims where specialist expertise and market relationships can help achieve the best possible outcome.
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Claims insight and trend analysis

Working alongside your Client Executive, we review claims activity and emerging trends to help inform future insurance and risk management decisions.
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Digital claims reporting

Access to our Online Claims Report and SRG Claims App, helping clients notify incidents quickly and capture information at the point of loss.
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Digital Claims

Digital Claims Reporting.

SRG's Online Claims Report and Claims App provide a simple way to report incidents quickly and accurately.

Accessible across desktop and mobile devices, incidents can be reported instantly through QR-code enabled reporting journeys or directly through the SRG Claims App.

Available on iOS and Android, the platform allows users to capture and submit first notification of loss information in real time, including photographs, video footage and supporting documentation.

By recording information at the point of incident, businesses can improve data quality, support investigations and help streamline the claims process.

Many clients have significantly reduced incident reporting times through the use of these digital reporting tools.

Claims App

How to make a claim.

We offer a range of options to enable you to make a claim. Our service is tailored to your individual requirements, so please select the option that works best for you.

by phone

By phone

Please call our claims team at:
020 7977 4800