Supporting brokers and their clients when it matters most.
At Specialist Risk Group, our claims team is an invaluable part of the service we provide to broker partners and their clients.
Broker Solutions
Claims Support.
Dedicated claims expertise
Our highly experienced claims specialists provide support across a wide range of insurance classes, helping brokers and their clients navigate claims with confidence.
Claims advocacy
We work proactively with insurers, loss adjusters, solicitors and other parties involved in the claims process to help secure fair and timely outcomes.
Technical claims support
Our team is available to discuss claims prior to submission, assist with policy interpretation, assess potential coverage responses and provide guidance on complex or high-value claims.
End-to-end claims management
From first notification through to settlement, we coordinate the claims process, identify recoverable elements under the policy and help minimise delays wherever possible.
Market relationships
Long-standing relationships throughout the insurance market enable us to engage effectively with insurers and claims stakeholders, supporting positive outcomes for brokers and their clients.
Extension of your team
Whether you operate a dedicated claims department or not, our specialists provide additional expertise and resource whenever it is needed.
How to notify a claim.
Our claims team is available to support broker partners and their clients throughout the claims process.
If you have an existing relationship with a member of our claims team, please feel free to contact them directly by phone or email.
Alternatively, claims can be notified using the contact details below.
Specialist Risk Group (formerly Miles Smith)
By phone:
By email:
Out of hours support
Our offices are open during normal business hours. If you require urgent assistance outside of these times, please call:
