Care.

Specialist protection for organisations providing residential, community, disability, aged care, and mental health services - safeguarding people and ensuring continuity of care. 

UK - Care - Header@2x
Benefits

How Specialist Risk Group supports this sector.

Care providers carry significant responsibility for the wellbeing of vulnerable individuals, while operating under strict regulatory scrutiny and persistent workforce pressures. Specialist Risk Group (SRG) supports organisations with specialist insight, bespoke protection, and responsive claims handling, helping providers maintain continuity of care, safeguards employees and clients, and meet evolving compliance requirements.

 

Sector-experienced specialists

Our people have a deep understanding of safeguarding protocols, risk management within residential and community settings, and the operational pressures of regulated care.
UK - Sector-experienced specialists@2x

Tailored, people-focused solutions

Insurance designed around the unique responsibilities and liabilities associated with supporting vulnerable individuals.
GBS - Healthcare - Specialist medical facilities

Dedicated incident and claims support for care settings

An experienced team specialising in sensitive incidents, focused on swift resolution and minimal disruption to client care, always delivered with empathy and compassion by committed client advocates.
UK - Dedicated incident and claims support for care settings@2x

Regulatory insight and guidance

Support navigating evolving care standards documentation requirements, and regulatory obligations across all care environments.
UK - Regulatory insight and guidance@2x

Mental health expertise

Our specialist insight across mental health services ensures providers receive the right liability protection for clinical, therapeutic, and support-based activities.
UK - Mental Health expertise@2x

Industry challenges.

Care providers operate in complex, high-pressure environments where safeguarding responsibilities, staffing shortages, and increasing regulatory scrutiny increase exposure to operational, financial and reputational risks. Incidents can escalate quickly, affecting residents, families, and staff. Without robust protection, unexpected events, compliance breaches, or service disruption can jeopardise an organisation’s ability to deliver safe, consistent, high-quality care.

Key Risks.

UK - Safeguarding and duty of care@2x

Safeguarding and duty of care

Incidents involving vulnerable individuals and the associated reputational and liability exposure. 

Our clients

Who is it for?

We arrange cover for all types of care providers, with specialist expertise across the following sectors:

Residential aged-care facilities
UK - Residential aged-care facilities@2x
Disability support and specialist care providers
UK - Registered National Disability Insurance Scheme (NDIS) service providers@2x
Supported living and assisted accommodation
UK - Supported Independent Living (SIL) operators@2x
Home and community care organisations
UK - Home and community care organisations@2x
Mental health and wellbeing services
UK - Plan managers and support coordinators@2x
Charitable and not-for-profit care providers
UK - Community access and day program providers@2x
Hospices and palliative care services
UK - Transport, respite and community participation support services@2x
Childcare and youth support services
AUS - Primary and secondary schools
Residential aged-care facilities
UK - Residential aged-care facilities@2x
Disability support and specialist care providers
UK - Registered National Disability Insurance Scheme (NDIS) service providers@2x
Supported living and assisted accommodation
UK - Supported Independent Living (SIL) operators@2x
Home and community care organisations
UK - Home and community care organisations@2x
Mental health and wellbeing services
UK - Plan managers and support coordinators@2x
Charitable and not-for-profit care providers
UK - Community access and day program providers@2x
Hospices and palliative care services
UK - Transport, respite and community participation support services@2x
Childcare and youth support services
AUS - Primary and secondary schools

Related products & covers.

Our approach is tailored to each care provider we work with. Typical covers we can arrange include:
SG - Developers or principals requiring bonds from their suppli

Medical Malpractice

Protection for clinical errors, omissions, and incidents in care delivery. 

Frequently Asked Questions.

Care providers are required by law to hold Employers’ Liability insurance under the Employers’ Liability (Compulsory Insurance) Act 1969.

Public Liability cover is not a statutory requirement but is commonly required by commissioners, regulators and contractual obligations.

Depending on services delivered, regulators and commissioners may also expect Professional or Medical Malpractice cover.

We make sure your insurance meets legal, contractual and regulatory expectations.

Speak to a specialist.

You can easily contact us by filling out the form. Once you have submitted your enquiry, one of our friendly colleagues will reach out to you.