Hospitality.

Specialist insurance solutions designed to protect hospitality businesses operating in fast-paced, guest-facing environments including hotels, restaurants, venues and leisure operators.

 

AUS - Retail and hospitality - Header@2x
Benefits

How Specialist Risk Group supports this sector.

Hospitality businesses operate in fast-moving environments where customer experience, safety and reputation are closely connected. Specialist Risk Group (SRG) works with hospitality operators to understand their venues, service models and operational pressures, enabling us to design insurance programs that reflect the realities of guest-facing businesses. Through strong insurer relationships and access to global specialty markets, we help hospitality organisations secure clear, comprehensive protection that supports confident operations.

 

Trusted advisors

Experience supporting hospitality businesses including hotels, restaurants, bars, cafés, leisure venues and multi-site operators.
Global - Legal - 9-1

Consultative approach

We work closely with business owners and operational leaders to understand service models, premises risk, staffing structures and regulatory obligations.
Global - General - 90-4

International reach, local presence

Global scale combined with local expertise across hospitality, venue operations and regulatory requirements.
SG - Insurer and Provider Connectivity@2x

Tailored insurance programs

Insurance programs designed to reflect different hospitality environments, from restaurants and accommodation providers to event venues and leisure operators.
AUS - Tailored insurance programs

Specialist Cover

Access to insurers experienced in hospitality risk, including guest liability, food and beverage operations, venue exposure and high-footfall environments.
AUS - Hospitality and consumer-facing services

Industry challenges.

Hospitality businesses operate in high-pressure, customer-facing environments where safety, service and reputation are closely connected. High guest volumes, food and beverage service, late trading and complex facilities create a wide range of operational exposures. Even relatively minor incidents can escalate quickly, affecting customer confidence, regulatory compliance and business continuity.

Key Risks.

SG - Vaccination and Preventive Care Initiatives@2x

Guest injury and public safety

Slips, trips, falls, and other incidents involving guests within restaurants, bars, accommodation venues, and entertainment spaces.

Our clients

Who is it for?

We support a wide range of businesses operating across the hospitality sector including:

Hotels, resorts, and serviced apartments
UK - Hotels and serviced apartments
Boutique accommodation providers and guesthouses
Global - Hospitality - 9
Restaurants, cafés, and dining venues
Global - Hospitality - 1
Pubs, bars, and licensed venues
High-Net-Worth-Wine-Cellar-1
Nightclubs and late-night entertainment venues
Nightlife
Event venues, conference centres, and function spaces
Global - Hospitality - 13
Catering companies and contract caterers
Global - Hospitality - 12
Food halls and multi-vendor dining spaces
UK - Catering companies and mobile food operators
Hospitality groups and multi-site operators
Meeting-web-896x564
Tourism and leisure destinations
Australia - Sydney - 1
Golf clubs, resorts, and member-based venues
AUS - Club, association and board governance@2x
Hospitality businesses operating within mixed-use developments or entertainment precincts
AUS - Allied health, community nursing and in-home clinical services
Hotels, resorts, and serviced apartments
UK - Hotels and serviced apartments
Boutique accommodation providers and guesthouses
Global - Hospitality - 9
Restaurants, cafés, and dining venues
Global - Hospitality - 1
Pubs, bars, and licensed venues
High-Net-Worth-Wine-Cellar-1
Nightclubs and late-night entertainment venues
Nightlife
Event venues, conference centres, and function spaces
Global - Hospitality - 13
Catering companies and contract caterers
Global - Hospitality - 12
Food halls and multi-vendor dining spaces
UK - Catering companies and mobile food operators
Hospitality groups and multi-site operators
Meeting-web-896x564
Tourism and leisure destinations
Australia - Sydney - 1
Golf clubs, resorts, and member-based venues
AUS - Club, association and board governance@2x
Hospitality businesses operating within mixed-use developments or entertainment precincts
AUS - Allied health, community nursing and in-home clinical services

Related products and covers.

Our approach is tailored to each hospitality business we work with. Typical covers we can arrange include:

SG - Vaccination and Preventive Care Initiatives@2x

Public Liability

Protection against claims arising from injury or property damage involving guests, visitors, or members of the public within hospitality venues.

 

Frequently Asked Questions.

Hospitality businesses often require a combination of Public Liability, Product Liability, Property, Business Interruption, and Workers’ Compensation cover. The exact structure usually depends on the type of venue, whether food or alcohol is served, the size of the business and the level of public interaction. 

Speak to a specialist.

You can easily contact us by filling out the form. Once you have submitted your enquiry, one of our friendly colleagues will reach out to you.