Tailored insurance solutions designed to protect healthcare providers, medical professionals, and service organisations delivering critical care for communities.
Tailored insurance solutions designed to protect healthcare providers, medical professionals, and service organisations delivering critical care for communities.
Specialist Risk Group (SRG) brings deep expertise across healthcare and medical services, supported by strong insurer relationships and access to global specialty markets. We work with healthcare providers to deliver clear, robust insurance programs aligned to clinical exposure, regulatory obligations and operational risk.
Health and medical service providers operate in highly regulated environments where clinical decision-making, patient safety and professional judgement carry significant exposure. Claims, complaints or regulatory action can arise from routine care, diagnostic error or operational failure. Increasing scrutiny, workforce pressures and reliance on digital systems further heighten risk across healthcare settings.
Claims arising from diagnosis, treatment, procedures or clinical judgement.
Errors or omissions in allied health, therapeutic, advisory or specialist clinical services.
Investigations, compliance breaches and regulatory action by healthcare authorities.
Slips, falls or injuries occurring within clinics, practices or healthcare facilities.
Employment disputes, credentialing issues, supervision failures and practitioner conduct matters.
Cyber incidents involving patient records, electronic health systems and digital platforms.
Interruption to services following insured damage to facilities or critical equipment.
We support a range of health and medical service providers, including:
We tailor insurance programs to the varied exposures of health and medical service providers. We commonly arrange the following protection:
Protects against claims arising from diagnosis, treatment, procedures or clinical decision-making.
Covers errors or omissions in allied health, advisory, therapeutic or specialist clinical services.
Protection against patient, visitor or third-party injury, property damage, medical equipment, devices and consumables.
Coverage for governance-related claims against directors, principals and leadership teams.
Bundled protection for employment practices, statutory liability, governance, crime and tax audit exposure.
Coverage for workplace disputes including harassment, discrimination, unfair dismissal or misconduct allegations.
Coverage for clinics, medical equipment, diagnostic tools and healthcare facilities against damage or loss.
Protection for income and operating expenses if healthcare services are disrupted by insured events.
Cover for breaches of patient data, electronic medical records and digital health systems.
Protection against fraud, theft or dishonesty.
Protection for liabilities arising from service agreements, referral arrangements and healthcare contracts.
Healthcare providers face clinical liability, regulatory scrutiny, and patient safety exposures that standard business insurance does not address. Specialist cover is required to respond to medical malpractice claims, professional negligence, accreditation requirements, and healthcare-specific governance risk.
Medical Malpractice insurance is specifically designed for healthcare professional and healthcare organisations. It responds when a patient alleges harm due to a failure in clinical care (misdiagnosis, surgical error, medication error). Professional Indemnity Insurance is broader and applies to non-medical professions that provide advice or services. It protects against financial loss suffered by a client due to professional error (typically allied health, advisory therapeutic, or non-invasive services where patient care does not involve medical procedures).
Yes, individual practitioners can be named personally in claims, complaints, or regulatory investigations. Insurance programs should protect both the organisation and individual practitioners, including vicarious liability for employed or contracted clinicians.
Yes, but cover must be aligned to the specific services provided. Allied health, therapy, counselling, diagnostics, and advisory services each carry different professional liability exposures that require tailored policy wording.
Healthcare providers also face premises liability, employment disputes, cyber incidents involving patient records, equipment failure, and operational disruption. A comprehensive program addresses both clinical and non-clinical risk.
Healthcare organisations are high-value targets for cybercrime due to sensitive patient data. Cyber incidents can trigger privacy claims, regulatory penalties, service disruption, and reputational harm, particularly where continuity of care is affected.
Coverage depends on policy structure and contractual arrangements. Some policies extend to contractors acting under the practice’s control, while others require practitioners to maintain their own cover. This should be reviewed carefully.
Yes, where structured correctly. Claims can arise from inadequate supervision, credentialing errors, or practitioner conduct issues, particularly in multi-disciplinary or growing healthcare organisations.
Business Interruption insurance can protect income and ongoing expenses following insured damage to premises or critical equipment, helping maintain financial stability while services are restored.
Certain policies can cover defence costs and legal representation for investigations by healthcare regulators, complaints bodies, or accreditation authorities, subject to policy terms and early notification requirements.
Directors and principals may face claims relating to governance decisions, regulatory compliance, employment practices, or oversight failures. Directors & Officers (D&O) or Management Liability insurance protects leadership from personal exposure.
As providers introduce new services, technologies, locations, or delivery models (such as telehealth or outreach care), insurance programs should be reviewed to ensure coverage reflects changing clinical scope and regulatory obligations.
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