Aged Care & Disability Services.

Bespoke insurance solutions designed to help care providers operate safely, confidently and in full alignment with sector requirements.

AUS - Aged Care - Header@2x
Benefits

How Specialist Risk Group supports this sector.

Specialist Risk Group (SRG) work closely with aged care, disability support, and community service providers to manage complex care-related, operational, regulatory, and governance risk. We work with leadership and care teams to understand your service model, duty-of-care obligations and compliance pressures, enabling us to tailor insurance programs for safe, reliable and continuous care. Through strong insurer relationships and access to global specialty markets, we help organisations secure comprehensive protection suited to their care environment and client needs.

 

Trusted advisors

We have deep experience supporting residential aged care, disability service providers, community support organisations and in-home care operators.
Global - General - 11

Specialist cover

We partner with specialist insurers who understand complex care environments, clinical exposures and the regulatory frameworks governing aged care.
AUS - Specialist cover @2x

Consultative, technical approach

We work closely with your leadership and care teams to understand service models, clinical governance and compliance risk.
SRG - General office imagery 14-1

International reach, local presence

Through our international network, our clients benefit from local regulatory understanding and global speciality underwriting expertise.
AUS - International reach

Tailored insurance programs

We structure insurance programs for residential, supported living and in-home care environments, reflecting the risks of each setting.
SRG - General imagery - UK 20

Industry challenges.

Care providers face increasing expectations around safety, compliance, workforce management and service continuity. Injuries, clinical errors, facility issues or operational interruptions can create significant financial, regulatory and reputational impact. As client needs evolve and oversight intensifies, specialist insurance is essential to support duty-of-care responsibilities, safeguard staff and residents, and maintain the stability of care delivery.

Key Risks.

UK - Health and Safety@2x

Client injury, safety, and well-being

Slips, falls, manual handling injuries, behavioural incidents and day-to-day care exposures.

Our clients

Who is it for?

We arrange cover across the biotech and life sciences industry, with specialist expertise across the following:

Residential aged care facilities
UK - Residential aged-care facilities@2x
Supported and assisted living providers
UK - Supported Independent Living (SIL) operators@2x
Independent living villages
AUS - Independent living villages@2x
Memory care and dementia services
UK - Sector-experienced specialists@2x
Registered National Disability Insurance Scheme (NDIS) service providers
AUS - Contract manufacturing organisations (CMOs)@2x
Supported Independent Living (SIL) operators
UK - Supported Independent Living (SIL) operators@2x
Community access and day program providers
AUS - Specialist Cover
Plan managers and support coordinators
AUS - Medical and surgical device manufacturers@2x
Home Care Package (HCP) providers
UK - Transport, respite and community participation support services@2x
Allied health, community nursing and in-home clinical services
AUS - Allied health, community nursing and in-home clinical services
Transport, respite and community participation support services
UK - Fleet operators@2x
Group homes, respite centres and supported accommodation providers
UK - Home and community care organisations@2x
Lifestyle, recreational and wellbeing program providers
AUS - Leisure attractions and parks
Residential aged care facilities
UK - Residential aged-care facilities@2x
Supported and assisted living providers
UK - Supported Independent Living (SIL) operators@2x
Independent living villages
AUS - Independent living villages@2x
Memory care and dementia services
UK - Sector-experienced specialists@2x
Registered National Disability Insurance Scheme (NDIS) service providers
AUS - Contract manufacturing organisations (CMOs)@2x
Supported Independent Living (SIL) operators
UK - Supported Independent Living (SIL) operators@2x
Community access and day program providers
AUS - Specialist Cover
Plan managers and support coordinators
AUS - Medical and surgical device manufacturers@2x
Home Care Package (HCP) providers
UK - Transport, respite and community participation support services@2x
Allied health, community nursing and in-home clinical services
AUS - Allied health, community nursing and in-home clinical services
Transport, respite and community participation support services
UK - Fleet operators@2x
Group homes, respite centres and supported accommodation providers
UK - Home and community care organisations@2x
Lifestyle, recreational and wellbeing program providers
AUS - Leisure attractions and parks

Related products and covers.

Our approach is tailored to each care organisations we work with. Typical covers we can arrange include:

UK - Property and third-party damage@2x

Public Liability

Protection against injury or property damage caused by your products, devices, therapies or operations.

Frequently Asked Questions.

Care providers operate in highly regulated environments with elevated duty-of-care obligations, vulnerable clients and complex workforce exposure. Standard business insurance does not adequately address clinical risk, regulatory scrutiny, safeguarding responsibilities or continuity of care requirements.

Speak to a specialist.

You can easily contact us by filling out the form. Once you have submitted your enquiry, one of our friendly colleagues will reach out to you.