Business Operations Assistant – MX

The Company

MX sits within the underwriting arm of Specialist Risk Group (SRG) and a trading name of Specialist Risk Europe (SRE) in Ireland. SRG is one of the fastest growing groups of insurance intermediaries in the UK and believe we are set apart by our “people first” approach. We put our colleagues at the forefront of our business decisions and are creating a company we are proud to tell our friends and family about through hiring professional, motivated individuals who are specialists in their field. We believe that a diverse and inclusive workplace promotes positive teamwork and allows us to deliver the best results.

MX Underwriting Limited is an established Managing General Agent operating predominantly in the Real Estate, Renewables and Transactional markets. In the UK, MX is a market leader and innovator, being the first capacity provider to offer a solution to Rights of Light risks along with several other unique products that have been replicated in the market.

The Role

The candidate will work closely with the Operations team to provide technical and administrative support, while gaining knowledge and confidence dealing with external clients, as well as offering support to the Claims team.

The Business Operations Team

The candidate will be a part of the Business Operations Team, a fast paced team, part of the MX UK and EU based in London and Ireland. We are a dynamic team always looking to develop and improve the way we work and enjoy spending time together during regular socials and team building events. The Business Operations Team supports the underwriting and claims function to ensure the smooth running of the business.

Roles and Responsibilities of the Business Operations Team

The Business Operations Assistant will have a set of tasks and ad hoc requests to support the business operation and administration, underwriting, claims, pipeline, client communication, e.g.,:

• client onboarding and relationship management;
• Administration of the run-off of a product.
• managing new claims files;
• data analysis, working with the SRG Data Analytics team;
• process audits on the underwriting files;
• preparing management information reports;
• updating and reporting on the pipeline against budget forecast;
• partner with Underwriters to gather intelligence from key accounts and manage the customer relationship management system;
• General administration support such as invoicing, maintaining the Document Library, etc.

About the Candidate

• Can demonstrate they are proactive, diligent and able to work individually and as part of the team.
• Excellent communication skills with a willingness to learn and ‘get stuck in’.
• Ability to remain calm under pressure within a fast paced environment.
• Excellent attention to detail.
• Keen to improve processes and procedures for maximum efficiency.
• Exceptional organisational skills.
• Proficiency of MS Office packages such as Excel, Word, Teams, etc.

To apply, please submit your C.V. and covering letter via email, stating which role you are interested in.

Apply here