Account Advisor

Location: Dublin, 16 Fitzwilliam Place, Dublin 2, D02 FF82

Dublin office and flexible working

The Company

Ambitious growth calls for ambitious people, which is why we focus our energy on inspiring and supporting our colleagues every step of their self-development journey at SRG. You’ll often hear us say that people and culture is at the heart of everything we do, and our People & Culture team lead our pursuit of creating a culture where colleagues are both engaged and motivated to be their best at work. People are the first element of our business plan, which ensures our colleagues are at the forefront of all business decisions – meaning you’ll be working for a company that genuinely cares about you! We are kind, positive and thoughtful in our approach and are building a company we are proud to tell our friends and family about.

The Role

An excellent opportunity has arisen for an Account Advisor to join our Dublin Property & Casualty team. This is an
exciting, fast paced role with a focus on wholesale accounts and a great opportunity for an experienced Account
Adivsor to broaden their knowledge.

Key Responsibilities

• Look after a book of renewals and new business enquiries being responsible for the process from start to finish.
• Respond promptly to intermediary queries and ensure that all communications with customers and/or insurers, or
other relevant business contacts are accurately recorded in writing.
• Inform intermediaries of the policy cover, terms and conditions and claims protocol and reasonably ensure that the
client understands the effect of breach of conditions or requirements.
• Deal with mid-term policy queries and issue endorsements where appropriate.
• Give instructions and relay any issues to insurance providers/broking team.
• Maintain and develop relationships through the delivery of excellent service, technical knowledge, and expertise.
• Ensure accuracy and quality of system data to ensure data and information integrity.
• Ensure compliance with regulations and procedures as laid down by the Central Bank of Ireland by keeping up to
date with all changes in the regulatory framework.
• Preparation of MRC Slips and Endorsements for Lineslip and Open Market business
• Liaising with team members, Underwriters, Producers as and when required
• Loading MRC slips to PPL for sign off by Underwriters.
• Producing formal policy documentation.

About You

• You will ideally have experience with managing your own portfolio of risks.
• You will be a confident written and verbal communicator with the ability to build relationships with colleagues and
clients alike, with the ability and desire to work in a fast paced, dynamic team.
• You will have experience working with Microsoft Excel and database systems and understand the importance of
keeping documentation and systems up to date.
• You will have experience working in the insurance industry and be passionate about delivering exceptional service
to clients.
• While it is not essential, experience working with PPL and any experience in the London Market would be useful
• You will be a confident written and verbal communicator with the ability to build relationships with colleagues and
clients alike and the desire to work in a fast paced, dynamic team

For more information on this role, please contact the People & Culture team – people&

To apply, please submit your C.V. and any relevant supporting documentation via email, stating which role you are interested in.

Apply here

Start your journey with srg

If you are interested in developing your career with SRG, we'd love to hear from you.