Account Advisor

The Company

Ambitious growth calls for ambitious people, which is why we focus our energy on inspiring and supporting our colleagues every step of their self-development journey at SRG. You’ll often hear us say that people and culture is at the heart of everything we do, and our People & Culture team lead our pursuit of creating a culture where colleagues are both engaged and motivated to be their best at work. People are the first element of our business plan, which ensures our colleagues are at the forefront of all business decisions – meaning you’ll be working for a company that genuinely cares about you! We are kind, positive and thoughtful in our approach and are building a company we are proud to tell our friends and family about.

The Role

Key Responsibilities

• Respond promptly to Intermediary queries and ensure all communications with agents, insurers and other business contacts are accurately recorded in writing
• Manage own Renewal List and maintain the Team’s expected Retention Rate
• Inform Intermediaries in writing of the policy cover, terms and conditions and claims requirements and reasonably ensure that the agent understands the effect of breach of conditions or requirements.
• Handle any mid-term adjustments
• Give instructions and relay any issues to Insurers or our Brokers
• Maintain and develop relationships through the delivery of excellent service, technical knowledge and expertise
• Accuracy of data input into systems to ensure information integrity
• Compliance with regulations and procedures as laid down by our regulator, the FCA, by keeping up to date with any changes in the regulatory framework

About You

• Strong communication skills and an ability to deal with complex situations calmly and constructively;
• Ability to work collaboratively with multiple stakeholders, including the London Market
• A commercial pragmatic approach to problem-solving in a fast-pace environment;
• A good understanding of both broking and underwriting businesses and delegated authorities;
• Understanding of Lloyd’s and London Insurance Market and the nature of insurance business;
• Experience in a compliance team within an insurance company, broker or a consultancy or a Regulator
• Strong, demonstrable knowledge of legislation and regulation applicable to SRG;
• Experience of using EXCEL, WORD and SMARTSHEETS.

For more information on this role, please contact the People & Culture team – people&culture@specialistrisk.com

To apply, please submit your C.V. and any relevant supporting documentation via email, stating which role you are interested in.

Apply here