Client Advisor

Location: Hybrid – Manchester Office and Home

Business Unit – Entertainment Media & Sport 

About Us

Specialist Risk Group is a fast-paced and ambitious insurance broker, who provide UK and international clients with intelligent advice and competitive products to service specialist insurance needs. The Group have many years of experience servicing niche industries, allowing them to consistently deliver in specialist areas, solving problems that other insurance brokers actively avoid.

SRG has created a people first culture across the group which drives excellent colleague engagement. People and culture is the first element of our business plan. We are creating a workplace where we respect each other, work together to achieve our goals and we aim to be a Company we are proud to tell our friends and family about.

About the Role

This is an exciting position working within the Entertainment Media & Sport Team. A great opportunity for an experienced Client Advisor to develop their skills and broaden their knowledge as part of an expanding team.

The focus of this role will be to service and administer new and existing clients across open market, e-traded and insurer portal products.

About You

  • You will have minimum of 5 years’ experience working in the commercial insurance sector across a wide selection of commercial products.
  • You will have Cert CII as a minimum
  • You will have experience handling clients with multiple policy portfolios.
  • Whilst not essential, previous experience in the Entertainment & Sport sector would be
  • You will have in depth knowledge of Property and Liability insurance A good working knowledge of Professional Indemnity, Management Liability, Motor Trade, Personal Accident and Motor Fleet risks is also required.
  • You will be a confident written and verbal communicator with the ability to build relationships with and influence the decision making of a portfolio of clients and insurers.
  • You will have experience working with Microsoft Word/Excel and understand the importance of keeping documentation and systems up to date.
  • Preferably, you will have experience working with the Acturis broking
  • Experience working with invoices and credit
  • You will have a strong work ethic, excellent attention to detail and understand the importance of giving exemplary customer service

Key Duties

  • Building client and insurer relationships to grow and retain accounts, GWP and income in line with company
  • Handle new business, renewals and mid-term adjustments with an exceptional level of customer service and in line with company
  • Check accuracy of all documentation issued by insurers.
  • Provide support to Account Executives including the preparation of new business and renewal
  • Cross selling of appropriate cover to existing clients
  • Ensuring all internal systems and documentation are
  • Ensure timely issuance of invoices and chase any overdue
  • Maintain a robust diary system.
  • In addition to working with clients in the Entertainment/Sport world, also servicing general insurance clients with their commercial insurance requirements.

For more information on this role, please contact the People & Culture team – vacancies@specialistrisk.com

To apply, please submit your C.V. and any relevant supporting documentation via email, stating which role you are interested in.

Apply here

Start your journey with srg

If you are interested in developing your career with SRG, we'd love to hear from you.