THE PLATFORM.

We continually strive to improve our operating models while also exploring new ways of working. Operational innovation fuels extraordinary results, improving customer service and the overall success of the business. 

Working closely with the business, our Risk and Compliance team helps mitigate potential exposures while recognising opportunities created by effective risk management and regulation. 

Our IT and cyber security strategy aligns closely with the business, enabling secure and innovative technology adoption, protecting the organisation while supporting long-term growth.

Claims are defining moments for our clients, and delivering a smooth experience is critical. Our objective is to handle claims in a consistent, flexible, and fair manner, ensuring that outcomes are transparent, accurate, and timely.

Marketing and Distribution supports the Group by communicating and raising awareness of our specialist capabilities to the right audiences, ensuring SRG is clearly understood and consistently represented across markets. 

Our dedicated in-house M&A team manages inorganic growth activities and works closely with the Board to shape and execute the Group’s acquisition strategy.

Our Data and Analytics team supports the business by analysing performance and providing insights into areas such as opportunity analysis.

The team helps to optimise processes, design systems and embed best-practice approaches to data capture and reporting.

Portfolio Management plays an integral role in managing relationships with the insurance market, supporting our clients, brokers, and insurer partners by creating a strategic framework that delivers scale, leverage, and cross-selling opportunities.

Our Delegated Authority team supports business units working with insurer partners under delegated authority arrangements or line slips, ensuring that they are able to trade confidently and that contracts contain all relevant information and clauses.